Deutsche Post is Germany's national postal service and part of the DHL Group. It handles domestic letters, registered mail, small parcels, and international mail that is forwarded to partner postal operators abroad. The Deutsche Post tracking system provides updates for international items and certain domestic services. Larger parcels are typically tracked through DHL once they enter the parcel network.
Track & Track Packages of Deutsche Post (Germany Post)
To track shipment, enter your tracking number in the search field above and click "Track".
Find useful information about Deutsche Post in a question-and-answer format. Here, you can learn about the postal service, delivery times, package tracking, customs and claims procedures, as well as customer service options.
How Can I Track my Deutsche Post International Mail or Parcel?
You can track your Deutsche Post shipment using the tracking number printed on your receipt or shipping label. International items are updated through the Deutsche Post international tracking system and also on the destination country's postal website once the parcel leaves Germany.
You can also follow the shipment in one place through Track and Trace, which combines Germany Post tracking updates with information from the destination postal operator.
What are the Deutsche Post International Tracking Number Formats?
All international Deutsche Post tracking numbers have 13 characters (UPU S10) and always end with "DE", which identifies Germany as the country of origin. Deutsche Post assigns different tracking number formats depending on the shipment type:
Registered letters - start with "R" (for example, RR 000000000 DE);
Tracked mail or small packets - often begin with "L" or "U" (for example, LX 000000000 DE, UA 000000000 DE);
Parcels and EMS items – start with "C" or "E" (for example, CX 000000000 DE, EE 000000000 DE).
What is the Difference Between Deutsche Post and DHL?
Deutsche Post handles letters, small packets, and registered mail, while DHL is responsible for larger parcels and express deliveries. Since both companies are part of the DHL Group and share logistics systems, a Deutsche Post tracking number may later show DHL updates once the shipment is handed over for transport abroad or for the final delivery.
My Deutsche Post international Shipment Shows as "Delivered", but I Haven't Received it.
If your Deutsche Post tracking shows "Delivered", but the parcel has not reached you, it is possible that the item was handed over to the local postal service in the destination country. Here's what you can do:
Check the tracking details on Track & Trace. It may display additional scans from the destination country's carrier, including the location where the parcel was delivered;
Confirm the delivery time and standard transit period. International deliveries may take longer depending on customs clearance and any local postal delays;
Look for local delivery attempts or pickup locations. In some countries, parcels are left at a post office or parcel shop if the recipient was not at home;
If the delivery status remains unclear and the parcel is overdue, you can submit an online investigation request (Nachforschungsauftrag) with Deutsche Post.
Once the request is submitted, Deutsche Post will contact the destination postal service to verify the final delivery or start a search for the missing item.
The Contents of my Deutsche Post International Shipment are Damaged or Missing.
If your Registered Mail International or Registered Value item arrives damaged or with missing contents, you should report it to Deutsche Post as soon as possible. Submit the damage report within 7 days of receiving the shipment.
After your report is received, the responsible department will review the case, and you can expect to receive the assessment result within approximately 10 days.
Related Postal Couriers with Deutsche Post
Deutsche Post closely cooperates with other postal services under an agreement with UPU, ensuring the timely delivery of international shipments. Here's a list of postal carriers and direct partners affiliated with Deutsche Post in the EUROPE region and worldwide.
International mail processing centers (IMPCs) are postal facilities that play a crucial role in inter-operator mail processing of Deutsche Post, as they either form or receive items, or serve as transit centers for mail exchanged between other IMPCs. Each Deutsche Post IMPC has a clearly defined physical location, is managed or under the responsibility of a postal service, and processes a specific set of mail flows both domestically and internationally. If you see the abbreviation "IMPC" in your parcel tracking and don't know where it is, you can search for the exact location in the list below.
Federal Republic of Germany
DERHBA
RHEINBERG SC
DEROUA
RODGAU PZ
DESAHA
SAULHEIM PZ
DESMNA
GRABEN SC
DESPEA
SPEYER IFS
DESPEP
SPEYER PZ PARCEL
DETRIA
TRIER A DEA BZ 54
DEREGA
REGENSBURG IFS
DEFRAH
FRANKFURT H DEA IPZ 1
DECGNB
KOLN B DEA BZ 50
DECGNC
Ku00d6LN IFS
DEDONA
DORSTEN PZ PARCEL
DEFRAA
FRANKFURT A DEA IPZ 1
DEFRAB
FRANKFURT B DEA IPZ 1
DEFRAF
FRANKFURT F DEA IPZ 1
DEFRAG
FRANKFURT G DEA IPZ 1
DEGUGA
GUENZBURG IFS
DEHAJC
HANNOVER PZ Parcel
DEHAMA
HAMBURG PZ PARCEL
DEKELA
KIEL A DEA BZ 24
DELARA
LAHR PZ PARCEL
DELDHA
LANDSHUT A DEA BZ 84
DELEJA
LEIPZIG A DEA BZ 04
DELEJB
LEIPZIG-RADEFELD IFS
DEMUCA
MUNCHEN A
DENEUA
NEUMUENSTER IFS
DENIAA
NIEDERAULA A DEA IPZ 2
DENUEB
NURNBERG-FEUCHT IFS
DEOFGA
OFFENBURG A DEA BZ 77
United Kingdom of Great Britain and Northern Ireland