Track & Trace Postal Shipments

Can't find your parcel? Don't worry. TrackTrace.Delivery helps you quickly locate and track your shipment. We support major postal providers and international couriers, and our tracking algorithm is always improving. Tracking packages is easy with us. Just enter your tracking number in our parcel tracker to find your package instantly.

Track & Trace Parcel

    Track & Trace Shopify App

    If you have an e-commerce store based on Shopify, we provide the best solutions for your online shop. Track & Trace helps you track and manage parcels for your customers, providing full tracking data for each order. We support multi-fulfillment and are ready for drop shippers. Try it for free! More info about Track & Trace Shopify App

    Track Parcel from Postal Services

    Universal Postal Tracking Service

    Welcome to our comprehensive international package tracking platform. We offer a simple, efficient way to track your parcels from anywhere in the world. Our service supports most global delivery companies, allowing you to track your shipments easily. Enter your tracking number in the field above and click the TRACK button to begin following your package's journey.

    The Evolution of National Postal Services

    The rise of e-commerce, particularly the influx of goods from China, has sparked significant changes in international postal services. Mail operators continuously improve their delivery processes and embrace cutting-edge technologies like drone delivery to ensure timely and efficient shipments.

    The Universal Postal Union (UPU) plays a crucial role in connecting over 190 countries' national postal operators. This global network aims to standardize mailing processes and facilitate smooth international correspondence exchange. National Posts' primary objective remains to deliver mail efficiently and punctually.

    Choosing the Right Shipping Option

    National Postal services offer a variety of delivery types to cater to different needs. Each option comes with its own set of weight restrictions, delivery speeds, and pricing. For instance, the United States Postal Service (USPS) provides several choices:

    • Priority Mail Express (EMS);
    • Priority Mail;
    • First-Class Mail;
    • Media Mail.

    Generally, faster delivery options come with a higher price tag. When sending an international parcel, the process typically follows these steps:

    1. Select your preferred delivery type;
    2. The courier accepts your package and assigns a unique tracking number;
    3. Your parcel begins its journey from sender to recipient;
    4. Both parties can monitor the package's progress using the tracking number.

    Understanding Parcel Tracking Stages

    To help you better understand your package's journey, here are the main stages you might see in your tracking data:

    1. Registration in the origin country;
    2. Data transfer to the UPU's Information Exchange Center;
    3. Route formation and movement initiation;
    4. Transit through sorting and storage centers;
    5. Export customs clearance;
    6. Exportation from the origin country;
    7. International transport;
    8. Import and acceptance by the destination country's delivery service;
    9. Import customs clearance;
    10. Final delivery sorting;
    11. Storage at the local post office;
    12. Collection by the recipient.

    Potential Shipping Challenges

    While most deliveries proceed smoothly, various issues can arise during transit. These problems may stem from external factors like natural disasters, epidemics, or internal factors related to carrier or recipient actions. Common issues include:

    • Package damage during transit;
    • Lost parcels;
    • Customs rejection due to prohibited items;
    • Unexpected customs fees;
    • Incorrect recipient address;
    • Post office closures (e.g., due to COVID-19);
    • Package refusal by the recipient;
    • Failed delivery attempts due to recipient's absence;
    • Delays caused by natural disasters.

    International Express Mail Service (EMS)

    The Express Mail Service (EMS) offers a reliable solution for those requiring faster delivery. This international express delivery service is provided by mail operators who are members of the UPU. EMS utilizes air freight to reduce delivery times significantly compared to standard shipping methods.

    Critical features of EMS include:

    • Available in approximately 175 countries;
    • Regular quality assurance through independent audits;
    • Annual quality evaluation and ranking for each country.

    Consider using registered mail services for added security when sending important documents or valuable items. These provide proof of mailing and delivery, offering extra shipment protection.

    Decoding International Tracking Numbers

    Your parcel's unique identifier is its tracking number. The widely-used S10 standard format consists of 13 characters, broken down as follows:

    • First two letters: Parcel type;
    • Next eight digits: Unique parcel number;
    • Following one digit: Check the digit for verification;
    • The last two letters are the sender's country code.

    For example, in the tracking number EV949691005CN:

    • EV indicates an EMS Parcel;
    • 94969100 is the unique parcel number;
    • 5 is the check digit;
    • CN represents China as the origin country;

    This standardized system allows for efficient tracking and identification of shipments worldwide, providing accurate, real-time information about your package's location and status.

    Essential Tips for International Parcel Recipients

    When expecting an international parcel, keep these critical points in mind to ensure a smooth delivery process:

    Customs Clearance and Potential Delays

    International shipments often undergo customs inspection, which can cause delays. Be prepared for your package to spend extra time in customs, especially during busy periods or holidays. Customs may contact you for additional information or payment of duties and taxes. Respond promptly to avoid further delays.

    Tracking Updates and Notifications

    Check your parcel's tracking information regularly. Many carriers offer email or SMS notifications for key tracking events. Sign up for these alerts to stay informed about your package's progress on the official carrier site or track packages on our universal postal tracking system. If tracking information hasn't been updated for an unusually long time, contact the carrier for more details.

    Estimated Delivery Dates

    Remember that estimated delivery dates for international parcels are often just approximations. Various factors like weather, customs processing, and local holidays can affect delivery times. It is best to consider these dates as general guidelines rather than guaranteed delivery times.

    Address Accuracy and Contact Information

    Ensure the sender has your complete and correct address, including any apartment numbers or special instructions. Also, provide a phone number where you can be reached. This information is crucial for smooth delivery and can help resolve any issues.

    Import Restrictions and Prohibited Items

    Be aware of your country's import restrictions. Certain items may be prohibited or require special permits. If you're unsure about the contents of your parcel, check with your local customs office. Prohibited items can lead to package seizure or return to the sender.

    Preparation for Delivery

    If you know your package is nearing final delivery:

    • Ensure someone is available to receive it during business hours;
    • Consider authorizing the carrier to leave the package in a safe place if you're not home;
    • Be prepared to show identification for high-value or signature-required deliveries.

    Understanding Delivery Attempts

    Most carriers will make multiple delivery attempts. If you miss a delivery, check the tracking information or any notice left by the courier for instructions on rescheduling or picking up your package from a local depot.

    Insurance and Claims Process

    If your package is valuable, consider purchasing shipping insurance. Familiarize yourself with the claims process if your parcel is lost or damaged. Keep all relevant documentation, including tracking information and communications with the sender or carrier.

    What to Do When Your International Package Arrives

    When your package finally arrives:

    1. Inspect the package before accepting it. Note any visible damage;
    2. If damage is apparent, document it (take photos) before opening;
    3. Open the package carefully and check the contents against any packing list;
    4. If there are issues, contact the sender and carrier immediately;
    5. Keep all packaging materials until you're sure everything is in order.

    By considering these points, you can better navigate the complexities of international shipping and increase the likelihood of a smooth delivery experience. Remember, our tracking tool is here to help you stay informed every step of the way.

    Frequently Asked Questions

    We've compiled answers to some common queries to help you better understand the international shipping process:

    How does delivery work for packages from China to the US?

    Typically, China Post handles the initial shipping from China. Once the package reaches the United States, the United States Postal Service (USPS) takes over for final delivery to your address.

    What are the typical delivery times for packages from China?

    Delivery times can vary based on the shipping method chosen:

    • International airmail: Usually 10-20 business days;
    • Express services (like EMS): Generally 2-5 days.

    Keep in mind that customs clearance can sometimes cause additional delays.

    What should I do if my tracking shows "Delivered" but I haven't received the package?

    Several scenarios could explain this discrepancy:

    • The package may have been delivered to an incorrect address;
    • It could have been left in a designated safe place;
    • Unfortunately, package theft is a possibility;
    • The carrier may have made an error when updating the status.

    First, verify the tracking status and indicate the delivery location. If you still can't locate the package, contact the carrier for assistance.

    How long can I leave a package at the post office for pickup?

    Post offices typically have limited storage times for packages. If the parcel is not collected within this period, it may be returned to the sender. It's best to check with your local post office for their specific storage terms. Some carriers may offer extended holding times for a fee, or you might be able to request home delivery as an alternative.

    Can I change the delivery address for my parcel?

    Address changes are often possible if the package is still in the sender's country. Some carriers may charge a fee for this service. If you're the recipient and the package has already been imported, you can usually request forwarding to a new address. Contact your local post office to arrange this.

    What steps should I take if my package is missing?

    1. Check the current delivery status using our tracking tool;
    2. Contact the sender to verify shipping details;
    3. Reach out to your local post office;
    4. If necessary, file a claim with the postal service;
    5. Consider seeking legal assistance if the issue remains unresolved.

    How can I ensure my tracking number is legitimate?

    To protect yourself from potential scams:

    1. Verify the sender's information;
    2. Check that the tracking number follows the UPU S10 format;
    3. Use only official carrier websites for tracking;
    4. Be alert for red flags like incorrect information or unusual delivery locations;
    5. Report any suspected fraudulent activity to the relevant authorities.

    We hope this comprehensive guide helps you navigate the world of international shipping. Remember, our universal tracking tool is here to simplify your parcel tracking experience, no matter where your package is coming from or going to.

    Denys Sokolov
    Hi Everyone. I'm Denys Sokolov am owner of Logic.Cool, a developer of Track & Trace Delivery project and other online applications and mobile games. Please write me with any suggestions for improving the track & trace parcel service.